Frequently Asked Questions
We've put together our most commonly received questions to save you time and make your experience with us as seamless as possible, from start to finish! If you still don't have the answer you're looking for, get in touch below.
We would recommend travelling to the Gin Lab using public transport wherever possible, however, if you need to park a car nearby, the best place is the Grand Arcade car park, which is located on Corn Exchange Street, CB2 3QF. This is then a 5–10-minute walk from the Gin Lab.
By train:Cambridge railway station has regular arrivals from London Liverpool St and London Kings Cross and is a 30-minute walk/ 10-minute cycle from the Gin Lab.
Park & Ride:there are a number of park & ride centres in the city: please see their website for more information: https://cambridgeparkandride.info/
By Bus:National Express coaches stop on Parkers Piece, just a 15-minute walk from the Gin Lab. Local buses also serve the area, please see the council website for more information on timetables:https://transport.cambridgeshirepeterborough-ca.gov.uk/buses/bus-timetables/By Bike:Cambridge is a very cycle-friendly city with plenty of public bike hire and parking facilities! Please see local cycle paths here:https://www.cambridgeshire.gov.uk/residents/travel-roads-and-parking/cycling/cycle-routes-and-maps
Unfortunately, due to being a grade II listed building, the Gin Lab has limited accessibility. If you or a member of your party has trouble getting up or down stairs, please get in touch as we may be able to accommodate your booking on the ground floor, depending on the time of your session. Please note that the majority of our experiences take place on the first and second floors of the building, therefore, we require as much notice as possible if you would like to request a class to take place on the ground floor. Due to the nature of the business, we cannot guarantee that we will be able to accommodate all requests. You can get in touch on (01223) 751146 orinfo@cambridgeginlab.co.uk
Children are more than welcome in our shop at the front of the building, however, persons under the age of 18 are not permitted in our classrooms due to licensing, this includes babies. If you have children or babies, please do not bring them with you to your class.
We can provide non-alcoholic gin for non-drinkers and, at present, the best class to attend if you are not drinking is the Mix it class, as it is possible to fully participate in all elements of the session without imbibing alcohol. Unfortunately, for all our other experiences, any non-drinkers will miss out on certain aspects of the class. If you or a member of your party is a non-drinker, please let us know in advance as soon as possible as we will need to set up your place slightly differently. Please note that tickets for non-drinkers are priced the same as drinkers.
Unfortunately, anyone sitting on one of our experiences must pay the full ticket price, regardless of whether they are taking part. There are a number of excellent cafes and tourist sites in the immediate vicinity if a member of your party doesn’t wish to take part in your session.
The Gin Lab is a relatively compact building and unfortunately there is nowhere to sit and wait for your experience to start. If the weather is wet or cold, you are more than welcome to look around our shop whilst you wait, otherwise, we recommend arriving around 5 minutes prior to your session start time.
No, we simply offer the best pricing we can to everyone!
Since we are a relatively small production, we don’t host tours of our distillery, however, we do provide experiences at both the Cambridge Gin Lab (on Green Street in central Cambridge) and the Cambridge Distillery (on the Grantchester High Street). Please see the experience page of the website for more information which you can find here
Our opening hours for the shop are Monday - Wednesday 10am-6pm. Thursday - Saturday 10am - 7pm and Sunday 11am - 5pm. If you would like to see the times of our bookable experiences please click here
Alcohol consumption varies by class:
Mix it: 3 units
Make it: 3.5-4 units
Taste it: 3.5 units
Prestige: 4.5 units
Molecular Cocktail Evening: 7 units
Seasonal cocktail classes: 3 units
Please ensure that you have a decent-sized meal before attending our experiences. We do not of course recommend driving when attending any of our classes and consuming alcohol.
At present, we use the non-alcoholic range by Lyres for any non-drinking participants.
We are very dog friendly and allow all dogs into our shop! However, since we cannot guarantee the absence of phobias or allergies in our class attendees, we cannot allow dogs into our classrooms for our experiences.
Unfortunately we do not serve food, however, we’d be happy to recommend our favourite eateries nearby.
We’d be happy to help you celebrate your special occasion! Please get in touch with us to organise a private hire here
Monday 10am-6pm
Tuesday 10am-6pm
Wednesday 10am-6pm
Thursday 10am-7pm
Friday 10am-7pm
Saturday 10am-7pm
Sunday 11am-5pm
(We can accommodate private hires outside of these times)
Please get in touch here with us directly if you have any questions regarding an allergy.
The Cambridge Gin Lab is located in the city centre and there are plenty of great hotels and lots of other things to do nearby. See the VisitCambridge website for more information:https://www.visitcambridge.org/plan-your-trip/
There are plenty of fantastic eateries within a 10-minute walk of the Gin Lab! Some of our favourites are:
Giggling Squid
Parkers Tavern
Mercado Centrale
The Ivy
Sticks n’ Sushi
Flat Iron
Cambridge Chop House
Yes, we host experiences at both of our sites. Please see below pages for bookings:
Wanted to come to the Gin Lab but accidentally booked the Distillery? Or vice versa? Get in touch here and we’ll help you to move it.
Our Distillery in Grantchester village is where our gin is made. We have a shop there and run the Taste it and Make it classes at the weekend.
Our Gin Lab in central Cambridge is purpose-built to run experiences every day, you can also buy gin in the shop there.
Please refrain from bringing your own food or drink, particularly if it is strong-smelling. You will be provided with drinking water during your experience.
Yes, we have one bathroom, please arrive a little early before your class if you need to make use of the facilities.
The Gin Lab is at number 10 Green Street, Cambridge CB2 3JU click here for directions.
If it is more than 48 hours prior to your booking you can cancel it yourself, through your initial email confirmation. Within 48 hours of your booking, please get in touch to cancel. We cannot offer any refunds for cancellation within 48 hours.
If you are running late, please give us a call on (01223) 751146 so we know when to expect you. Please note that we will be unable to delay the start time of your class as it is unfair to make other attendees wait. If you are running more than 30 minutes late then it is not worth attending at all. Please note that no refunds will be given in this case.
We have a shop, where you are more than welcome to sample our gin with the help of a team member. Unfortunately, we do not have a bar but Cambridge Gin is stocked in almost every bar and restaurant in Cambridge. We do have a range of takeaway cocktails available.
Our TASTE IT, MIX IT, MAKE IT and PRESTIGE and BRUNCH classes are all £35 per person. Our MOLECULAR class is £60.
You can also pre-purchase bottles of Cambridge Dry Gin or Blend Your Own Gin alongside your ticket or voucher purchase.
We do also have special classes during the year which are priced accordingly.
If you would like to discuss a private hire for you and your friends, family, customers, colleagues etc then please email us here to see what we can do for you.
We run multiple classes every day. Please visit our classes page here select the class you are interested and click book now. This will bring you up a calendar to see availability for the following three months.
Yes, all classes need to be pre-booked. The cut-off time is one hour prior to the beginning of the session for all classes except the Molecular Cocktail Evening, which is 3 hours prior. For weekend bookings, we recommend booking as far in advance as possible to avoid disappointment. We can occasionally accommodate last minute bookings on the day, please give us a call on (01223) 751146 or pop in to enquire.
We accept all major credit cards, including American Express
Please book your tickets online here or in person in the Gin Lab shop (10 Green Street, Cambridge CB2 3JU). Unfortunately, we are unable to take any bookings over the telephone.
You will receive your tickets via email. Please print them off or keep an electronic copy on your phone.
As long as you have an electronic copy or can give the details of the name you are booked under, we will be able to check you in for your experience.
Our MOLECULAR class lasts 2 hours, our BRUNCH class lasts 90 minutes, all other experiences are one hour with half an hour following to finish off drinks.
Yes.
Please take as many photos as you like. We kindly request that you do not video prolonged portions of our experiences as it is off-putting to the staff and we don’t want to ruin the experience for future guests. Please feel free to tag us on socials @cambridgeginlab
At present, our classes are available only in English
Absolutely! All our experiences are available to purchase as gift vouchers, which are valid for 12 months. When purchasing the tickets, be sure to select the ‘purchase as voucher’ button. If you would like a gift voucher card so that you have something physical to give to the recipient, please get in touch or pop in to the Gin Lab if you are nearby.
Unfortunately, we are unable to redeem or extend any vouchers unless there are extenuating circumstances. Please note that your voucher expiry is simply the date that you need to book a class by, you do not necessarily need to attend by this date.
All vouchers are valid for 12 months from the date of purchase. We are unable to extend or redeem expired vouchers. You must book yourself on to a class within 12 months, not necessarily attend by this date.
Please get in touch if you need to amend your booking
With the exception of Christmas Day, Boxing Day and New Years Day, we are open and hosting experiences.
We are closed on Christmas Day, Boxing Day and New Years Day. On Christmas Eve and New Years Eve, we will operate reduced hours.
Please get in touch on (01223) 751146 or email ushere
We are able to amend or cancel bookings up to 48 hours in advance. Anything within 48 hours is non-refundable.
GIN LAB CLASSES - BOOK NOW!
Specials & Christmas
Molecular
